Privacy Policy

1. Introduction

This Privacy Policy outlines how Onemoola (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our web application and services. By using Onemoola, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect the following types of personal information:

  • Demographic Information: This includes your age, gender, residency details for FICA purposes, and other relevant demographic details.
  • Financial Information: This includes your income, investment funds, and other financial data necessary to provide our services.
  • Online Behavior: We collect data on how you interact with our platform, including your usage patterns, device information, and IP addresses.
  • Referral Information: We collect data on how you were referred to Onemoola, including sources such as Google Search and social media platforms.

We do not collect personal information directly from users under the age of 18. Any data related to minors is provided by their guardians for the purpose of managing their finances on the Onemoola platform.

3. How We Use Your Information

The personal information we collect is used for the following purposes:

  • Core Services: To provide you with personalized financial advice and retirement planning services.
  • Personalization: To tailor the user experience and offer services that are relevant to your specific needs.
  • Security: To protect your account and our platform from unauthorized access, breaches, or other security threats.

4. Data Sharing

We do not share your personal information with third parties without your explicit consent, except in the following circumstances:

  • With Financial Partners: We share relevant information with registered investment and asset managers to facilitate the management of your funds.
  • Legal Requirements: We may disclose your information if required by law or in response to legal processes from law enforcement agencies.

5. Data Retention and Deletion

We retain your personal information for a minimum of 7 years, in compliance with laws applicable to financial institutions. If you request to delete your account, we will deactivate your account and archive your data to comply with legal requirements. This archived data will not be used for any purpose other than legal compliance.

6. Data Security

We take the security of your personal information seriously and implement industry best practices, including:

  • Encryption: All data is encrypted during transit and at rest to protect it from unauthorized access.
  • Access Control: Employees do not have default access to production user data. Temporary access may be granted when necessary, following strict procedures and approvals.
  • Operational Security: Our platform’s day-to-day operations are automated and follow strict security protocols. No user data is stored on employees’ devices.

7. Your Rights

You have the right to access, correct, or request the deletion of your personal information at any time. If you wish to exercise these rights, please contact us at connect@onemoola.com.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through our platform.

9. Contact Information

For any questions or concerns about this Privacy Policy, please contact us at connect@onemoola.com.